Return Policy

Regrettably, we are unable to accept returns for our food and beverage products, discounted items, or gift cards as a standard practice.

However, if you have mistakenly ordered or received the wrong item, please contact us so we can discuss the issue and find a suitable solution. Returns can only be accepted for unopened items, and only with our express agreement.

Please note, return shipping costs will be the customer's responsibility in case of an incorrect order. If the error is on our part, we will cover the return shipping costs.

Damage and Issues

We kindly ask you to inspect your order upon receipt. If you find any item to be defective, damaged, or incorrect, please contact us immediately at info@terre-e-table.com. We are committed to resolving any issues promptly.

Refunds

Once we receive and inspect your return, we will notify you about the approval status of your refund. If approved, a refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund.